We’ve rebuilt the Trust Center and the A2P registration flow in Trust Center to make it faster, clearer, and more predictable. Expect cleaner screens, smarter field validations, and a helpful Submission Review step before you hit submit.
What changed :
- A simplified, guided flow with improved labels and inline tips
- New Submission Review step to verify details before submitting
- Smarter validations to catch errors early
- Upcoming additions : Join a Support Call and Video Walkthrough
How it differs from the old experience :
Before: the older UI was fragmented — Unclear validation, few support tools and no way to double‑check details before submitting.
Now: the process is simplified, guided, and visually consistent.
Entry & Progress :
- Old: Separate Brand/Campaign cards under Trust Center with inconsistent design and visual communication
- New: Modernized Trust Center with revamped, guided flow in Trust Center with clear layout, support articles and tooltips.
Business/Profile Details :
- Old: Cluttered UI/UX providing minimal clarity on compliant Brand submissions.
- New: Inline instructions and with tool-tips to reduce confusion.
Consent & Opt‑in :
- Old: Static form with minimal clarity.
- New: Stronger examples and validation for compliant consent text.
Review & Submission :
- Old: Submission occurred directly after data entry — no review.
- New: Submission Review screen to confirm everything before sending.
Help & Education :
- Old: Limited static notes.
- New: IN-line guidance, Tool-tips, and Join a Support Call and Video Walkthrough (both coming soon!).
Benefits :
- Fewer rejections
- Faster approvals
- Clearer guidance
- Streamlined, confidence‑building experience
Coming soon :
- Join a Support Call — live help from inside the flow
- Video Walkthrough — short visual explainer
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